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I’m
frustrated
why can't I get my wma book to play/media rights?
I bought DA Carson's "Spirit of the Disciplines" back in 2008, and when I tried to play the files today, got a message saying that I do not have the media rights for that content. The link for re-downloading has expired and now I am stuck with an audio book I paid for but cannot use! help!
Official
Response
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So sorry for this inconvenience! We have imported your question into our email system and a customer service representative will issue you more download attempts. We no longer offer the WMA of that title and you'll need to redownload the MP3s.
Once again, sorry for any inconvenience!
EMPLOYEE
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So sorry for this inconvenience! We have imported your question into our email system and a customer service representative will issue you more download attempts. We no longer offer the WMA of that title and you'll need to redownload the MP3s.
Once again, sorry for any inconvenience!Comment -
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I’m
thankful
thank you! When can I expect to have the download attempts issued? -
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Janelle,
Customer service has emailed an update regarding this issue. We need more information to add the attempts to your account. -
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We have responded to this Knowledge Base entry via our Help Desk customer support email system.
If this is your post, please check your email for our response. If you also have this question, simply respond here and we'll do our best to solve the request in a timely manner! -
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