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MY PURCHASES ARE GONE...WITH VISA CARD i need a phone number to speak with someone to trace my orders..
i set up a sign in and ordered 2 audio mp3 downloads..i signed in 1,2,3 times it tells me i am not on file and i purchased 2 books by John Eckhardt with my visa credit card now it says i have no orders now that i signed back up again..because it told me i was not signed up..i want my downloads retrieved because i had not gotten but only one download finished..the entire book i paid for is disappeared..i need you find my orders i purchased with Visa Credit Card 2 days ago..
Official
Response
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Sorry for any inconvenience and unfortunately we do not currently have a phone number for support. We've imported this into our email tracking system and a representative will get back to you today!
EMPLOYEE
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Sorry for any inconvenience and unfortunately we do not currently have a phone number for support. We've imported this into our email tracking system and a representative will get back to you today!
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Monet Simone Barefield August 22, 2010 04:10Please Contact Via EMAIL ASAP PLS.EditDeleteRemove
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Nathaniel (Web Director) August 23, 2010 14:46Monet, customer service emailed you last week. You can also reach them here: customerservice@christianaudio.comEditDeleteRemove
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Monet,
Customer Service has been trying to contact you regarding this issue, however our emails are being caught and failing authentication by your Boxbe service. You will need to add our email address to your guest list, so that we can contact you regarding this issue. -
