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I can't seem to open the free audio books on my iphone
I have loaded the program on my phone but I can't get it to start up. I touch the icon and it appears to try to open but then goes back to the original screen. This is a free download. Shall I reload the program again or load it on my apple computer first and then restore it on my iphone? Thanks for your help in advanced.
Jan :-)
Jan :-)
I’m a bit frustrated
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The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?Janice, that's really strange. We've had tens of thousands of people use the app and have never had an error like this.
My recommendation would be to delete the app from the phone and then sync the phone to your computer, ensuring the phone itself is running the newest OS. Then, reinstall the app and see if that works.
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Inappropriate?I downloaded the app a few days ago and it was working fine, now it is doing the same thing that Janice's is doing--trying to open, but then quitting. I have reloaded it, but it still happens.1 Comment
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This solves the problem
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What device are you using? We just released version 1.1 last night for devices running iOS4 and it might fix any issues you are having if you download and install the newest version. -
Inappropriate?I appreciate the new version and I will give it a try. So far the old program works randomly every other day. Some days I can listen to the books I downloaded and somedays it will not. Honestly I realize many people have used this program with success but this does not mean my problem is any less legitimate or significant. I actually did not care for the representative's comment on my first post. I am just looking for answers and it is not my intention to discredit this company. I think your products are great. I just wanted my audio book reader to work. Janice
I’m frustrated
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This solves the problem
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If you wouldn't mind sending us a list of steps you are going to that seem to cause the error, we can look into it further. Unfortunately, we are unable to replicate the problem and thus cannot determine what issue you might be having.
We're more than happy to fix the issue once we can find out where it is and with your help, we can do this!
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