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Download error
When I download files 8 and 9 for the June freebie (Forgotten God), they don't download as the correct files. Instead, they download as files 6 and 7. How can I get files 8 and 9? Thanks.
Official
Response
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Alicia - It appears that your internet browser may have some cached information that is causing errors. I'd recommend clearing your browser's cache, restarting your computer, and logging back into your My Account section on our site to try the download again.
Joyce - Your issue sounds like you have actually placed the order for the free download yet. Be sure you follow the instructions here: http://christianaudio.com/free If you have already placed the order for the free title, then log back into your My Account area on our site to download the title.
EMPLOYEE
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I’m
confused
I also have a problem, it won't let me download it at all, it keeps putting me in circles. It says as soon as I hit mp3 that The help-center has moved. HELP, this is the second day I have tried.Comment -
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Alicia - It appears that your internet browser may have some cached information that is causing errors. I'd recommend clearing your browser's cache, restarting your computer, and logging back into your My Account section on our site to try the download again.
Joyce - Your issue sounds like you have actually placed the order for the free download yet. Be sure you follow the instructions here: http://christianaudio.com/free If you have already placed the order for the free title, then log back into your My Account area on our site to download the title. -
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Please note that the file tag does not always correspond to the chapter of the book. Here is the file sequence for Forgotten God :
File 1: Author Interview
File 2: Introduction
File 3: Chapter 1
File 4: Chapter 2
File 5: Chapter 3
File 6: Chapter 4
File 7: Chapter 5
File 8: Chapter 6
File 9: Chapter 7
File 10: Afterward -
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Thanks for the responses. I had assumed the files corresponded with the chapters. Problem solved!
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