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I’m
frustrated
August Download trouble
The current August Free Download does not work on track 8, 11, 12 and 16. Am I the only one experiencing this problem?
Official
Response
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Hmm, we haven't had any reports like this. It sounds like you're having an issue when clicking the download links for files 8, 11, 12, and 16 in that nothing is happening?
Our first recommendation would be to try a different internet browser and see if that works. Always make sure you're using the most up-to-date, full release of that browser, never a beta version. We recommend and use Firefox ourselves.
If you're having problems actually playing the files you downloaded, we'd recommend trying the download again. Sometimes files have an error during download that makes them unplayable.
Hope that helps!
EMPLOYEE
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Hmm, we haven't had any reports like this. It sounds like you're having an issue when clicking the download links for files 8, 11, 12, and 16 in that nothing is happening?
Our first recommendation would be to try a different internet browser and see if that works. Always make sure you're using the most up-to-date, full release of that browser, never a beta version. We recommend and use Firefox ourselves.
If you're having problems actually playing the files you downloaded, we'd recommend trying the download again. Sometimes files have an error during download that makes them unplayable.
Hope that helps!Comment -
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I’m
frustrated
Hi, thanks for the reply. I do not think it is the browser. I was able to download all the other files with ease. If it is only me that is having trouble with these specific tracks, then it is probably something in my side that is not working properly.
I tried to download it again today, without success. I am using Internet Explorer, the latest version.
Except for this, you have a great site, with wonderfull products.-
This makes me think all the more that it is the internet browser. I'd suggest either clearing the cache of the browser, restarting the computer and trying the download again or download Firefox and try the download that way.
Sorry for any inconvenience! -
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